Refund policy

Return Policy

We want you to love your purchase! If something is not right, you have 7 days from delivery to request a return.

How to Start a Return

  • Send an email to apacheprincessnc@gmail.com, in the subject line please add your order number and "Return Request"
  • Once approved, you’ll receive a return label and instructions

Returns sent without approval cannot be accepted


    Return Eligibility

    To qualify for a return, items must be:

    • Unworn, unwashed, and unaltered
    • With original tags attached
    • Free of makeup or deodorant stains
    • Free of animal hair
    • Free of smoke or other odors
    • Within the 7-day return window
    • Not marked as final sale

    Final Sale Items

    The following items cannot be returned or exchanged:

    • Sale or clearance items
    • Items priced ending in .99
    • Purchases using coupons or discounts over 20%
    • Jewelry
    • Accessories (purses, wallets, belts, hats, etc.)
    • Undergarments, shapewear (including leggings, shorts, tank tops), and swimwear

    No Exceptions

    Refunds & Store Credit

    • We offer store credit only for approved returns
    • Store credit is issued as:
      • A gift card 
    • Store credit never expires

       

       

    Processing Time

    • Please allow 5–7 business days for your return to be processed after it arrives at our warehouse.


      Defective Items

      Received a damaged item?

      • Send an email to apacheprincessnc@gmail.com 
      • In the subject line please add your order number and "Defective Item"
      • Upload photos of the issue
      • We’ll take care of it

    Additional Information

    The Apache Princess is not responsible for:

    • Shipping delays (USPS or UPS)
    • Lost, damaged, or packages marked "Delivered"

    To file a claim:


    Note: This Return Policy is subject to change without notice.